01Buying and licensing
Which licence do I need?
A single user licence covers one named person. A multi user or site licence covers a defined number of colleagues at one location. An enterprise or global licence covers everyone in the buying entity worldwide. If more than one person will open the file, buy the multi user licence. Upgrading later costs the difference, so there is no penalty for starting small, but sharing a single user file breaches the publisher’s terms.
Can I quote the report in a client deck or investor memo?
Short extracts are usually permitted for internal and client work when attributed to the publisher and the report title. Publishing charts externally, in press releases or on a website, needs written permission. Ask us and we will get a decision from the publisher, normally within two business days.
Do you offer discounts?
Yes. Bulk orders of three or more titles, annual subscriptions and academic buyers qualify for reduced pricing. Send the list of titles to sales@theidproject.org for a quote.
02Delivery and formats
How quickly will I receive the report?
Most digital reports arrive by email link within 24 business hours of confirmed payment. Titles that need publisher release, personalisation or watermarking can take up to 3 business days. If a delivery will run past these windows we tell you in advance and you can cancel for a full refund.
What file formats do you supply?
PDF is standard. Many publishers also provide an Excel data pack with the underlying tables, and some offer PowerPoint summaries or online dashboard access. The formats included are listed on each product page.
Can I get a sample before buying?
Yes, and we recommend it. Free sample pages are available for almost every title. Request one from the product page or email us the report name. Samples typically include the table of contents, methodology and a representative data section.
03Payment and invoicing
What payment methods do you accept?
Major credit and debit cards, bank transfer, and purchase orders from approved organisations. Standard invoice terms are net 30 days. We can complete vendor onboarding and supplier forms on request.
Are taxes included in the listed price?
Listed prices exclude tax. Applicable VAT, GST or withholding tax is added at checkout or on the invoice based on your billing country and tax registration status. Provide your VAT or GST number at checkout where reverse charge applies.
Can I get a refund?
Cancel before delivery for a full refund. After delivery, refunds apply where the wrong title was sent, the file is unusable, the purchase was duplicated, or the content is materially different from the published abstract. Full detail is in our return policy.
04Content and customisation
How current is the data?
Every listing shows its publication date and forecast horizon. In fast moving segments such as construction equipment electrification we flag titles older than 18 months and suggest newer alternatives. If a report is about to be updated, we will tell you rather than sell you the outgoing edition.
Can a report be customised?
Often yes. Common additions include extra countries, a deeper segment split, more company profiles or an analyst call to walk through the findings. Some publishers include a set number of free analyst hours. Larger changes are handled as custom research.
What if no report covers my market?
Send us the brief anyway. Our recommendation service is free and often surfaces a study that covers your question inside a broader market. If nothing exists, we will scope a custom project and quote it before any commitment.
Still stuck?
Send the question and we will answer it directly, usually the same working day.
